Senior Solution Consultant

At Talkdesk, we’re building a future of brilliant customer interactions. We have the cleverness, curiosity, and grit to make us a team of customer heroes: thinkers, achievers, and dreamers who believe that our world-class SaaS platform can influence a new kind of customer interaction.

 

We’re looking for the new members of the Talkdesk family - those ambitious, driven, and collaborative individuals who thrive in a fast-paced environment and will push us to do even greater things together. If you are a world-class solution consultant and would like to help us shape the future of Talkdesk, come along with us on our journey - your dream job is waiting!

 

In Talkdesk, you are taking both Technical Project Manager and Senior Solution Consultant roles to lead the Clients deployments. This hybrid role plays a critical dual role as both a trusted advisor and technical consultant to Talkdesk's most valuable customers. This serves as the bridge between customer stakeholders (technical and business) and Talkdesk’s internal teams to ensure alignment on key business objectives and successful project deployment. 

Duties and Responsibilities:

• Lead Talkdesk Strategic implementations with new and existing customers including project management, gathering and documenting requirements (functional &a