Customer Implementation & Success Specialist - US market
About us
Talkie builds AI Voice Agents for healthcare. Our technology handles patient-clinic communication end-to-end across voice, web chat, and SMS - so that patients get access to care 24/7 and busy practices never miss a conversation.
Who uses Talkie?
Every month Talkie AI Agents engage in nearly a million phone conversations with patients. Our technology is used by primary, acute care and specialty practices as well as private and public hospitals. Within the customer organisations we work closely with Practice Managers, clinic Owners, Call Center Managers and Agents as well as Receptionists.
Who are we looking for?
We’re looking to hire a Customer Implementation & Success Specialist to onboard AI Agents in medical practices and provide ongoing support for our US customers. The ideal candidate has at least one year of experience in customer-facing roles, preferably in contact centers or patient services in healthcare. This role requires shifted hours to align with the US market: 2pm - 10pm, with a possibility of Friday hours being 12pm - 8pm.
