Prompt Engineer (Healthcare)
About us
Talkie builds AI Agents for healthcare. Our agents handle patient–clinic communication end-to-end — voice calls, web chat, and SMS — so patients get 24/7 access to care and busy practices never miss a conversation. Every month, our AI Agents handle close to a million real patient conversations across the US and Poland. Trusted by primary care, specialty practices, and hospitals.
The Role
We're looking for a Prompt Engineer to own the quality and intelligence of our AI Agents — from prompt design to production. This is a high-impact role at the intersection of language, technology, and healthcare. Your work will directly shape how hundreds of thousands of patients experience care.
This is not a research role. You'll be writing, testing, and iterating prompts that run live with real patients — so rigour, empathy, and a zero-error mindset matter as much as technical skill.
What You'll Do
Design, write, and continuously optimise prompts that power our AI Agents — making them natural, accurate, and reliable.
Analyse real patient–agent conversations end-to-end, identifying failure patterns, edge cases, and opportunities to improve agent behaviour.
