Technical Writer

ABOUT THE TEAM:

The Developer Experience (DevX) team supports customers integrating and using our platform. The team is responsible for the product docs, developer docs, in-product UX copy, and the technical infrastructure behind the docs platform. Our primary audience spans two groups: business users operating the product and backend engineers integrating our APIs.

Your primary mission is to contribute to and help maintain our end-user and developer documentation, API references, and UX copy. You will write new content to keep pace with the product's evolution and optimize existing content to make it more readable and maintainable. You will also have the opportunity to shape how we manage technical documentation across the company.

We’re seeking a professional based in Berlin.

ONCE YOU ARE HERE YOU WILL:

• Treat the docs as a product: Own the architecture of your sections of the docs, maintain the content roadmap, prioritize backlog requests from cross-functional teams, and track metrics/feedback to continuously improve the user experience.
• Deliver end-user and API documentation: Write, edit, and maintain clear API references, integration guides, and end-user documentation using OpenAPI Specifications, Markdown, and static s