Head of People Operations
About the Role:
Taptap Send is seeking a systems-minded leader to drive our People Operations function. This senior, high-ownership role goes beyond traditional HR, requiring an operator who views People Operations as a scalable, automated system that supports our fast-growing global team. As the leader of this function, you will set the strategic direction and design the infrastructure that enables us to scale efficiently. We are looking for someone energised by transforming manual workflows into elegant, automated solutions and who is passionate about developing a team that directly improves the employee experience across our global markets.
What you'll do:
Lead, mentor, and develop the People Operations team; setting direction, raising the bar on execution, and building the function’s capability as TTS scales
Own the People Operations strategy and AI-enabled transformation agenda, designing scalable systems and automation across payroll, compensation, reporting, and operational workflows to achieve 80–90% automation of day-to-day processes
Build the people data infrastructure and self-serve dashboards across headcount, attrition, hiring pipeline, and compensation, enabling leadership to make workforce decisions with confide
