Assistant Manager - GDS Travel (Cebu) | Onsite
MiddleOn-site (Cebu City)Salary undisclosed
Job Description
Work Setup: Onsite
Work Location: Cebu
Requirements:
- Education: At least 2 years in college (No back subjects).
- Work Experience: 1 to 2 years of BPO Team Lead or Assistant Manager experience supporting a Travel campaign, with at least 1 year of GDS experience.
Job Responsibilities:
- Team Leadership & Coaching: Inspire and guide a dynamic team of travel consultants as they navigate and craft intricate itineraries with precision.
- GDS Expertise: Act as the go-to expert and final escalation point for all Amadeus, Sabre, and Galileo system commands.
- Performance Management: Keep a close eye on key metrics such as Average Handle Time, Customer Satisfaction, and booking accuracy to drive continuous improvement.
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