Associate Trainer (Alabang) | Onsite

Work Setup: Onsite (Alabang)

Shift: Shifting Schedules

Responsibilities:

• Training Needs Analysis: Ability to extend follow- up support on the floor to sustain learning and improve performance.
• Curriculum and Course Design: Demonstrates end to end understanding of course design methodologies.
• Content Development: Demonstrates end to end understanding of content development and maintains appropriate methodology.
• Course Delivery: Possesses effective delivery/training techniques and methods.
• Research Methodology: Basic knowledge of research methodology and principles in order to carry out research ethically and effectively with guidance. Ability to identify training needs accurately.

Required Skills:

• CS and Tech Domain: Training experience in effective communication, customer service, technical support, and culture
• Technology Functional Knowledge: Basic working knowledge of word, excel and PPT to complete reporting and documentation efficiently and effectively
• High Impact Communication: Excellent oral and written communication skills; Displays pleasant nature with a receptive attitude in order to reflect the true ess