Information Technology Risk Officer (Centris, QC)

Work Setup: Onsite

Location: Centris, QC

Schedule: UK TIME / PH MID-SHIFT SCHEDULE

Qualifications:

• Bachelor’s degree
• Strong understanding of risk management controls.
• At least 5 to 6 years of relevant work experience as a Risk Officer within the BPO/Shared Services industry.
• Excellent influencing and interpersonal skills.
• Proficient in Excel and PowerPoint.
• Demonstrates strong cross-cultural awareness and sensitivity.
• Prior experience in compliance and security-related activities is preferred.
• Strong analytical and creative problem-solving abilities, with the capability to identify alternatives when established procedures do not exist.
• Decisive, with the ability to consistently make sound judgments.
• Good understanding of and hands-on experience in operations and quality processes.

Roles and Responsibilities:

• Ensure that policies, processes, and standards are effectively established to identify, assess, measure, manage, and report risks, including systemic operational risks. This includes supporting the development and timely execution of robust remedial action plans.
• Provide oversight and ensure consistent implementation of control measures across multiple lines of business.
• Implement and monitor controls to ensure compliance with all con