IT Network Manager (CCNA/CCNP) | Alabang

Work Setup: Onsite (Alabang)

Work Schedule: Primary support for US Business Hours with 24x7 support coverage; Onsite - 5 Days a Week

Education & Experience:

• Bachelor’s degree in Network Administration, Information Technology, Computer Science, or a related field.
• At least 10 years of overall experience in network operations, with strong exposure to enterprise environments.
• Proven experience in team leadership or people management roles.

Mandatory Certifications:

• Cisco Certified Network Associate (CCNA)
• Cisco Certified Network Professional (CCNP)

Key Responsibilities:

Team & Stakeholder Management

• Lead, mentor, and manage a team of network engineers supporting Cisco network infrastructure.
• Provide technical guidance, performance oversight, and escalation support.
• Manage ongoing engagement with internal teams, external vendors, and client stakeholders.
• Ensure high service quality, SLA adherence, and effective issue resolution.

Network Operations & Technical Leadership

• Oversee configuration, troubleshooting, and maintenance of enterprise network infrastructure.
• Strong hands-on knowledge of Cisco routing and switching.
• Experience with installation, configuratio