Sales Manager (must have BPO- B2B exp)
MiddleOn-site (Mandaue)Salary undisclosed
Job Description
Work Setup: Onsite (Mandaue, Cebu)
Work Schedule: 8pm - 5am
We are looking for a results-driven Sales Manager who thrives in the fast-paced world of outbound telecommunications. You will oversee and guide our tele sales agents in delivering exceptional customer experience while consistently achieving strong sales results.
Key Responsibilities:
- Performance: Lead a team of outbound telesales representatives to consistently hit and exceed aggressive sales targets.
- Sales Targets: Set and review sales targets, ensuring the team meets or exceeds set goals for revenue, conversion rates, and other KPIs.
- Training & Development: Take charge of the end-to-end lifecycle of new hires—conducting 2-week training sessions, role-playing, and managing the critical “nesting” period.
- Data-Driven Coaching: Use performance data and QA call-listening insights to provide actionable coaching that improves conversion rates.
- Operations & Process Compliance: Ensure accurate use of CRM systems (e.g., HubSpot) across the team while maintaining a high standard of data accuracy, call logging, and follow-ups.
- Scale the Business: Manage a steady flow of new sales talent, ensuring they are integrated effectively into the floor.
Requirements
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