Strategic Partnerships Lead
About Tavrn: Tavrn is a pioneering legal AI company transforming the plaintiff law sector through automation of medical chronologies, demand letters, and medical record retrieval. We are dedicated to becoming the leading AI-driven solution provider for personal injury, medical malpractice, workers' compensation, SSDI legal practices, and beyond. Our vision includes expanding our innovative AI-driven solutions into adjacent industries such as eDiscovery, healthcare, insurance, and other data-intensive sectors.
Position Overview: We’re looking for a proactive and relationship-driven Strategic Partnerships Lead to join our growing team. In this role, you'll ensure our customers maximize the value they receive from Tavrn’s solutions, driving customer satisfaction, retention, and growth.
Key Responsibilities:
Manage and nurture relationships with strategic customer accounts, ensuring satisfaction and ongoing engagement.
Identify opportunities for account expansion and growth, actively driving customer retention.
Communicate effectively with customers, prioritizing and managing their requests and feedback.
