Forward Deployed Engineer

We are seeking a highly technical and customer-focused Senior Forward Deployed Engineer to lead the implementation and deployment of enterprise Voice AI solutions. This individual will work directly with enterprise customers to design, build, integrate, and launch production-ready AI solutions within complex customer environments.

The ideal candidate combines strong full-stack engineering expertise with exceptional communication and client-facing skills. This role sits at the intersection of engineering, AI, product, and customer delivery, requiring someone who can translate business requirements into scalable technical solutions while working closely with both technical and non-technical stakeholders.

Key Responsibilities

• Lead end-to-end delivery of enterprise Voice AI and conversational AI implementations, from initial prototyping through production deployment.
• Design and build full-stack integrations using Python and JavaScript with enterprise systems such as CRMs, ERPs, scheduling platforms, and other customer technology.
• Serve as a technical expert on Voice AI, LLMs, prompting strategies, and AI agent development.
• Partner with Sales and customer stakeholders to gather requirements, develop prototypes and demos, and present technical solution designs.
• Scope technical projects, identify and resolve implementation blockers, manage technical risks, and communicate project status clearly to stakeholders.
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