I'm George Wells, Director of Customer Success for EMEA and LATAM at Teamworks. My team works with some of the world's most respected professional and elite sports organizations, and the Middle East is one of the fastest-growing markets we serve. We already have an established customer base and a dedicated Account Executive, Luke Joyce, on the ground in the region, and now we need a Customer Success Manager to take full ownership of that book and build on the relationships we've already started.

This is a chance to build something in a region with real momentum, working alongside an existing AE rather than starting from scratch, owning implementations, driving renewals, and growing the presence we've already established across the UAE, Saudi Arabia, Qatar and the wider Middle East.

The Role

• Own the end-to-end relationship for a growing book of accounts across the Middle East

• Lead Hub implementations, partnering with our Product Success team on AMS and other product lines

• Drive renewals and account health in line with our team's 96.5% renewal track record

• Partner closely with our Middle East Account Executive and the