I'm Jack Hannath, Manager, Customer Success (APAC), at Teamworks. Japan is one of the fastest-growing markets for us right now, and we're building our presence there in a way that respects the language and cultural nuances of the region rather than just extending our existing APAC model. This role exists to give Japan the dedicated attention it needs, someone who can bridge the language gap and build direct, trusted relationships with clubs and organizations across the country.

This is a first-of-its-kind role for us. You'll be the face of Teamworks in Japan, working across a wide product suite, from Hub to AMS to our Intelligence tools, and helping shape how we grow in this market from the ground up.

The Role

• Own the full customer lifecycle for our Japan clients, from implementation and training through renewal and expansion, across Hub, AMS, Strength & Conditioning, Recruiting, and Intelligence (Coaching & Player Personnel)

• Drive renewals and account growth across the Japan portfolio

• Train and upskill clients continuously so they get full value from the system, not just at onboarding

• Partner with our PSM