Account Manager

Introducing TechPoint

TechPoint is a people centered organisation, it is important to us that you not only have the skills and experience to fulfill the position, but you also possess the same core values as us. We are looking for people who can make a difference, add value, have an input and enjoy their work. This approach to recruitment makes TechPoint a unique team to be a part of– and we hope you can join us!

The Role

As an Account Manager, you will be responsible for managing existing customer accounts, identifying new business opportunities, and ensuring that clients receive the highest level of service. You will act as the key point of contact between TechPoint and its customers, ensuring smooth project execution and long-term partnerships. 

• Serve as the primary contact for assigned customers, developing strong relationships to drive long-term business success.
• Ensure customer requirements, expectations, and technical needs are effectively communicated to internal teams.
• Conduct regular customer meetings (both on-site and remote) to review performance, discuss ongoing projects, and explore new opportunities.
• Identify and develop new sales opportunities within existing accounts and work with external Sales Team t