Retail Associate (Full-time)

Purpose of the role

We are looking for a Retail Associate to join our London team. Our ideal candidate is warm and curious, with a natural instinct for service.

You will work in an ambitious environment where we are reimagining what modern luxury can feel like, sharing your knowledge of our products with care and acting as a true ambassador for everything Tekla stands for.

The primary location for this position is Marylebone High Street, though occasional support at our Selfridges counter, a short walk from the store, may also be required.

You should enjoy taking on responsibility and feel a genuine interest in understanding what each customer needs. A real appreciation for our brand and for premium product, paired with an eagerness to learn and to share what you know, will be at the heart of your success here.

This is a full-time position, and because of the rhythm of the store, availability during evenings and weekends is essential.

What you will do:

Every day in this role looks a little different, but you can expect to:

• Build genuine, lasting relationships with our customers through thoughtful clienteling, making each visit feel personal and unhurried.
• Host our VIP clients in store and at private appointments, offering inform