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Posted 2mo ago•Medellín

Onboarding Specialist

MiddleOn-site (Medellín)Salary undisclosed
Job Description

Why Telepatia

The world's most scarce resource isn't time — it's medical attention. Doctors spend 40–70% of their day typing instead of caring for patients. At Telepatia, we're changing that.

We build real-time AI products for healthcare — medical transcription, clinical record generation, and EMR integrations across Brazil and Colombia. Our flagship, AI Doctor, is part of a suite of four AI Healthcare Employees built by doctors, for doctors.

What You'll Do

You’ll help doctors experience the future of medicine — where documentation happens automatically. Your job is to turn first-time users into active advocates by guiding them through their first consultations with Telepatia’s AI Scribe, supporting them hands-on, and ensuring they reach consistent usage that makes the tool indispensable.

  • Provide on-site support (technical and emotional) to ensure a smooth transition to AI-assisted documentation.

  • Monitor adoption metrics: consultations per doctor, drop-off rate, and time to first success.

  • Collect feedback and communicate insights to product and engineering teams.

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