German speaking Customer Support Specialist - Digital Advertising

Ready to elevate your career and join a fast-growing team in the digital world?

Join our dynamic team at TP in vibrant Barcelona and work on an exciting project with Google Local Services Ads — a game-changing tool for businesses everywhere!

 Purpose of the role:

As a member of the TP, you will be working to support live providers in  Local Services Ads by Google.

You will become a digital expert on requirements and support, providing expert support and guidance to live providers, becoming a trusted advisor on digital advertising strategies and contributing significantly to their business success.

Responsibilities:

• Lead verification operations, ensuring rigorous validation of licenses, insurance, and business credentials.
• Provide expert-level support and manage complex escalations with precision and professionalism.
• Ensure strict content compliance through proactive monitoring and resolution.
• Analyze provider performance, drive strategic improvements, and contribute to retention initiatives.
• Oversee onboarding processes, ensuring seamless transitions and full compliance.
• Serve as a regional authority on verification standards and onboarding protocols.
• Take initiative in dynamic, cross-functional tasks and contribute to operational excellence.

Requirements