Officer, Tracing (Contract)

About Us

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

1. Investigation & Case Management

Conduct thorough investigations in accordance with standard tracing procedures to identify direct causes of discrepancies. Execute real-time updates and log details in central architectures, including Irregsheet, Misrouted logs, and ticketing platforms.

2. Intake Triage & Verification

Enforce the 100% Mandatory Verification rule at entry.