Senior Director, Global Field Operations

About the Role

We’re looking for a Senior Director of Global Field Operations to own field operations across Temporal’s entire field organization. This leader has formal accountability for operations supporting Sales, Technical Services (Solutions Architects, Developer Success, Services, and Platform Architects), and Partners, across every region and every motion: New Logo, Growth, and Commercial/hybrid.

Regional and functional Field Operations leaders report into this role. You’ll set the global operating model they run on, decide where regional flex makes sense, and give the field one consistent set of standards, metrics, and cadences across the business.

Reporting into the VP of GTM Operations, you’ll partner with senior Sales, Technical Services, and Partner leadership, along with Finance, GTM Systems, Analytics and Marketing, to drive territory design, quota and capacity planning, coverage models, pipeline and forecasting hygiene, and the operating cadence. That includes the problems specific to a consumption business: how workload ramps show up in forecasts, how technical resources get matched to deals, and how partner-sourced pipeline gets credited.

We’re building a GTM Operations function that is AI-native from the ground up. We expect this leader to use AI tools today to speed up analysis, surface insights, and scale ope