Member Services Specialist - Trilingual (English, Cantonese & Mandarin Speaking)
🌟We are looking for a professional, motivated and committed Member Services Specialist in the area of Luxury Lifestyle Management.🌟
You will use your knowledge, contact and know-how to deal with interesting and often complex requests. As a language specialist, you will be based in Hong Kong, and primarily be dealing in the following areas: Travel, Retails, and Entertainment including restaurants and ticket knowledge in the APAC market. You will use your expertise to help our members get the most from their lives, whilst growing knowledge within your team and across the company as a whole. You will use your research and communication skills to provide personalized solution to our members request within specified time frames.
What You’ll Do
As part of our Hong Kong team, you’ll be at the heart of creating exceptional experiences for our members, turning everyday requests into personalised solutions and finding the answer even when the request is anything but straightforward.
- Create exceptional experiences by handling a diverse range of lifestyle, travel, dining, retail and entertainment requests for our members.
- Think creatively and commercially to research, source and recommend personalised solutions that reflect each member’s indi
