IT Service Desk Intern
About TensorWave
Our mission is simple: deliver seamless, secure, reliable, and resilient AI compute at scale. We've built a versatile cloud platform that eliminates infrastructure barriers, empowering builders to focus on innovation instead of fighting their stack. Because breakthrough AI should move at the speed of ideas, not infrastructure.
About the Role
We’re looking for a IT Service Desk Intern to join our team during an exciting phase of growth. In this role, you’ll be responsible for supporting TensorWave’s Corporate IT team by providing Tier 1 technical support to employees and assisting with day-to-day service desk operations.
This is a customer-facing role, and the most important qualification is strong customer service and interpersonal skills. The ideal candidate should be approachable, patient, empathetic, and comfortable working with employees who may have different levels of technical knowledge.
What You’ll Do
Triage incoming support requests, resolve common technical issues, document solutions, and escalate more complex issues to the appropriate team member.
Monitoring and triaging service desk
