Retail Analyst

AmeriLux is Hiring! The Retail Analyst role focuses on building and maintaining strong customer relationships, identifying sales opportunities, and providing outstanding support to our clients. As a retail analyst you will play a vital role in driving revenue growth and contributing to the overall success of the company.

Key Responsibilities:

• Serve as the primary contact for large retail accounts, resolving inquiries and issues fully and fast
• Maintain regular contact with existing accounts and proactively identify sales and reorder opportunities
• Respond to inbound inquiries, qualify leads, and support new business development
• Provide product information, quotes, and order status updates, and follow through to completion
• Coordinate with operations and supply chain for smooth order processing and on-time delivery
• Analyze order patterns, product mix, and account activity to flag risks and growth opportunities
• Build and maintain account dashboards and reporting: revenue, margin, fill rates, forecast vs. actual
• Prepare sales reports and forecasts for customers and internal teams
• Maintain accurate records of customer interactions and sales activity in the CRM
• Participate in sales meetings and training to deepen product and market knowledge

Requirements

• Experience in account management, sales, or a commercial/analyst role
• Strong