Product Support Placement - Martin Audio

Product Support Placement - Martin Audio

Based: High Wycombe

Type: Full-time, 12-month placement

Salary: £26250 pa

The Role:

You will join the Martin Audio Product Support Group (PSG) and work directly alongside our product support engineers.  The role will involve hands-on technical support work including system design, product demonstrations and customer-facing applications advice, and could extend to off-site and event work as your training develops.

You will receive training in our core processes and methods, and be expected to support a range of technical and customer-facing tasks across the Product Support Group, working under the guidance of the Product Group Manager.

The Role:

In the initial stage the tasks will include:

• Designing operationally optimum systems using proprietary in-house simulation software
• Presenting system designs to sales and/or customers
• Providing information for inclusion in tender documents, in standard Martin Audio format
• Applications advice and first line of support
• Product demonstrations
• Liaising with Sales and Engineering over new product designs
• Identifying and reporting sales opportunities
• Supporting visitors during exhibitions and other marketing events
• Reporting on product performance strengths and weaknesses