Patient Care Coordinator - Behavioral Health
Patient Concierge
About Our Organization
This position supports one of the trusted behavioral health programs within the Advanced Recovery Systems family. Advanced Recovery Systems is the parent organization of The Recovery Village, Promises Behavioral Health, The Right Step, and The Ranch, bringing together established treatment brands with a shared commitment to expanding access to high-quality, evidence-based addiction and mental health care.
While you may work primarily with a specific facility or brand, you will be part of a larger, growing organization focused on improving patient outcomes, supporting our employees, and strengthening the communities we serve.
Our programs are built around evidence-based practices and compassionate, patient-centered care. Across our facilities, our teams work together to create safe, supportive environments where patients can begin their recovery journey and build healthier, more fulfilling lives.
About the Role
The Patient Concierge plays an important role in helping newly admitted patients feel welcomed, supported, and connected during their first 72 hours of inpatient treatment.
This position serves as a non-clinical liaison between patients and the interdisciplinary care team, including nursing, therapists, case management, medical, dietary, and other facility departments. The Patient Care Coordina
