Team Manager (Fraud)

About us 

We’re the team behind digital retailer Very.  

Our purpose, helping families get more out of life, powers everything we do.  

And we want our people to get more out of life too! If you’re high-performing, ambitious and make the most of every opportunity, we want to hear from you. In return, you’ll enjoy heaps of flexibility, great perks and benefits, and the freedom to be yourself, keep learning and take your career wherever you want it to go.  

If you love making a difference, you’ll love making it sparkle for millions of Very customers. ✨  

About the team 

Our award-winning Customer Care Team are at the forefront of our relationship with our customers. We are not only be passionate about achieving the right outcome and making quality decisions but are dedicated to our collaborative culture. 

The Fraud team offer great customer service by ensuring that are responses to customers are consistent and always have the customer at the heart of our decisions, whilst meeting regulatory requirements.  

About the role 

Please note, the shifts for this role are Monday-Friday 14:45-22:15 

You will be required to attend occasional Team-days based in either Bolton or Speke.

You will work with an incredibly diverse range of people