FairosRx Member Advocate (Hybrid or Remote)
The OccuNet Company is an innovative company striving to reduce the cost of healthcare. We are a passionate group of people that care about affordable access to healthcare without sacrificing experience. We strive to make healthcare more intelligent, streamlined, and cost-effective. We offer industry-leading capabilities on negotiations-driven levers to contain rising healthcare costs while taking an experience-centric approach improving the health and well-being of those we serve. We pride ourselves on our tight knit culture based on the ‘outward mindset’ philosophy, emphasizing empathy, mutual respect, and seeing each other as “whole people.” We have an ambitious vision and are growing quickly. We are seeking team members who are excited about our growth, seeking to thrive in a fast-paced environment, and enthusiastic about developing their skills and career alongside us.
Job Title: FairosRx Member Advocate
Job Summary: Member Advocates interact with members, pharmacies, and physicians to provide accurate information and support related to pharmacy benefits. This role handles inquiries received by phone, chat, and email, ensuring each interaction is addressed with clarity, professionalism, and compassion. The Member Advocate assists with benefit questions, claim issues, medication access challenges, and help
