Operations Performance Analyst - Finance - Full Time

About the Role

As an Operations Performance Analyst, you will work closely with department operators, Finance, and Human Resources to ensure an efficient workforce is met. Through analytics, you will utilize past performances, current trends, and budgets predict future labor models and customer satisfaction. This role will be reporting directly to the Director of Operations Analysis.

Role Responsibilities

• Add efficiency to our operational processes by refining, adjusting and fine tuning the operation with respect to payroll and other labor related costs.
• Responsible for the implementation and analysis of a labor management reporting system that measures actual labor hours versus standardized labor hours that are based on metrics and key business volume indicators.
• Ensures the timely preparation and delivery of periodic financial comparison reports related to labor efficiencies.
• Actively advise and provide guidance to the business units around scheduling, labor management and leave management.
• Forecasts volumes for operating departments to assist in properly scheduling to volumes.
• Meets with management on a consistent basis to review labor efficiency reports and agree on changes to schedules.
• Prepares reports and identifies trends and opportunities for cost reduction and revenue growth.
• Analyzing staffing data provided by department and