Restaurant Host/Hostess - Avila - Full Time

The Restaurant Host/Hostess will be responsible for controlling the flow of the restaurant through awareness of business needs/volumes, station assignments, breaks, etc.

Position Responsibilities

• Maintain established company and departmental uniform, appearance, and hygiene standards at all times
• Maintain a clean and organized workstation at all times.
• Side work duties must be completed as assigned as well as completed in an efficient, accurate, and timely manner
• Answering phones according to established standards
• Booking of reservations utilizing the company reservation system
• Assist with station assignments, rotation planning, and opening/closing/securing the room at shift change or according to established hours of operation, etc.
• Must greet customers with a smile and a positive attitude
• Maintain reservations/waitlist by creating seating plans as needed throughout the shift
• Follow proper seating rotation when escorting guests to tables
• Maintain cleanliness of menus
• Knowledge of the menus and any daily specials offered
• Must be proactive regarding customer special requests and communicating needs to manager and server.
• Awareness of all activities in the dining room
• Knowledge of safety/guest liability procedures for guests and employees
• Use of radios with headsets and earpieces for communication may be utili