Slot Technician - Slot Operations - Full Time

About the Role

The Slot Technician is responsible for performing repairs as needed on slot machines and related equipment focusing on customer service.

Position Responsibilities

• Performs preventative maintenance, modifications, and relocation of slot machines and peripheral devices
• Coordinates with the Slot Operations staff to ensure maximum operating efficiency
• Ensures all slot machines on the casino floor are operating according to company standards
• Rebuilds parts/equipment during down times, and maintains the parts inventory as assigned
• Circulates through assigned area performing repairs as necessary
• Ensures that all slot/storage areas are cleaned and organized
• Prioritizes workload to meet business demands
• Responsible for the initial set-up and testing of all new slot products
• Observes all CCC/DGE and company policies and procedures
• Responsible for the security of keys and all issued tools and equipment needed to perform the function of the position
• Completes all regulatory/operational documents thoroughly and legibly
• Delivers superior customer service when repairing any equipment

Essential Functions

• Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high press