Graduate Infrastructure Support Engineer
As an infrastructure support engineer, your daily responsibilities are integral to ensuring technical excellence and operational efficiency, particularly in cloud environments. Your contribution as a first responder extends to automating day-to-day operations, responding to and escalating production incidents, and assisting development teams in incident resolution.
Entry-level consultants jumpstart their careers with our First Year Experience program: A year-long program that starts with Thoughtworks University, an immersive three-week training, plus monthly sessions dedicated to specific topics. And it’s important to call out that we consider tech talent from all walks of life. Whether you’re a computer science major with less than one year of professional experience, a coding boot camp graduate or a career changer who is working toward becoming a support engineer, you have the opportunity to grow in our community of passionate technologists.
Job responsibilities
- Help with finding the root cause of incidents (RCA) and prepare reports to explain what happened and how to prevent it in the future.
- Assist