Community and Brand Manager

Job Overview:

As Community and Brand Manager, you’ll be the guardian and amplifier of the ThriveCart brand while owning the day-to-day health, engagement, and communication within our community.

This is a proactive role - not reactive moderation. You will ensure ThriveCart looks, sounds, and feels unmistakably ThriveCart everywhere it shows up - while consistently providing updates, sharing timelines and key dates, surfacing important product and company news, and ensuring members feel heard, supported, and excited to be part of ThriveCart.

You will be the voice of the brand inside the community and across key touchpoints - translating internal updates into clear, friendly, and trustworthy communication for our customers.

This role blends strategy and execution: part brand steward, part community leader.

You’ll work closely with marketing, product, support, content, design, and leadership to ensure alignment, clarity, and consistency across every channel.

Key Responsibilities:

Community Engagement

• Actively manage and engage with the ThriveCart community on a daily basis
• Foster a welcoming, helpful, and professional environment aligned with ThriveCart’s brand values
• Encourage mean