Billing & AR Resolution Lead
About Tia
Tia is building a new model for women’s healthcare, one that treats women as whole people, not separate conditions or life stages. By integrating primary care, mental health, gynecology, dermatology, and wellness across both in-person and virtual settings, Tia is improving outcomes, lowering costs, and creating a better experience for patients and providers alike.
About the Role
Tia is looking for a Billing & AR Resolution Lead to take ownership of our claims follow-up, denials, and payer rejection functions. This is a hands-on role. You'll work claims, resolve denials, and push aging AR to resolution every day. It's also a role for someone who wants to build something: the workflows, documentation, and queue structure that make this work repeatable and easier to hand off as we scale and the team grows.
You'll partner closely with the Senior Manager of RCM as a true right hand on a lean team. Take full ownership of AR follow-up, flag payer trends before they turn into revenue problems, and bring good ideas for how the function should grow. If you see a messy queue and want to fix the system behind it, not just clear the backlog, this role is for you.
