Billing Care Coordinator - Remote
About Tia
Tia is building a new model for women’s healthcare, one that treats women as whole people, not separate conditions or life stages. By integrating primary care, mental health, gynecology, dermatology, and wellness across both in-person and virtual settings, Tia is improving outcomes, lowering costs, and creating a better experience for patients and providers alike.
About the Role
We are looking for a Billing Care Coordinator to support members with complex or urgent billing questions in a thoughtful, clear, and solutions-oriented way.
In this role, you will be one of the primary voices of Tia for billing-related support, helping members understand charges, navigate insurance questions, resolve payment concerns, and feel confident that their issue is being handled with care. You will work closely with Revenue Cycle Management SMEs, Billing Success Coordinators, and billing support teams to research, document, escalate, and resolve cases accurately and efficiently.
