Technical CRM & QA Specialist (Braze)
About Tia
Tia is building a new model for women’s healthcare, one that treats women as whole people, not separate conditions or life stages. By integrating primary care, mental health, gynecology, dermatology, and wellness across both in-person and virtual settings, Tia is improving outcomes, lowering costs, and creating a better experience for patients and providers alike.
About the Role
We are looking for a Technical CRM & QA Specialist to support the reliable execution of our lifecycle email and SMS programs. Working with our lifecycle and engineering teams, you will bring deep Braze expertise to campaign launches, active automations, and technical troubleshooting.
You will QA complex Canvases, validate Liquid logic and message rendering, investigate unexpected behavior, and help ensure messages reach the intended audiences at the right time. This is a part-time contract role averaging approximately 10 hours per week, with potential to grow as our roadmap evolves.
Why Tia
- Help shape how Tia communicates with patients across their care journey.
- Work on meaningful technical challenges in a growing women’s healthcare company.
- Partner with lifecycle and engineering teams to improve the reliability of our messaging programs.
- Work remotely with a fl
