Operations Account Manager-Latin America. (Bi-Lingual Spanish & English)
Operations Account Manager-Latin America. (Bi-Lingual Spanish & English)
Hybrid-Mexico-Mexico City
Full Time 40 hours
Position Summary
The Operations Account Manager is a key role within Tillster’s Account Management organization, responsible for supporting the operational execution, reporting, and day-to-day account activities for a portfolio of high-value accounts.
This role works closely with Operations, Procurement, Product & Engineering, Support, and Finance teams to ensure successful delivery of Tillster products and services, high customer satisfaction, and operational excellence across pilots and scaled deployments.
The Operations Account Manager is measured on execution quality, customer responsiveness, operational readiness, and contribution to account health, retention, and growth initiatives.
Primary Objectives
Support high-quality execution of account operations, pilots, and deployments
Maintain accurate reporting, project tracking, and customer communications
Proactively identify risks, bl
