Customer Service Representative – Home Services

Tip Top Garage Doors | Indian Trail, NC

Starting Pay: $20–$24 per hour, based on relevant experience | Full-Time
Schedule: Monday–Friday, 7:00 a.m.–4:00 p.m., with rotating weekends

Bring Your Home Services Experience to Tip Top

Do you know how to turn an urgent customer call into a booked appointment, keep service details organized, and help technicians arrive prepared? Tip Top Garage Doors is looking for an experienced Customer Service Representative to join our Indian Trail team.

If you’ve supported customers in plumbing, HVAC, electrical, garage doors, solar, or another residential service industry, your experience will translate well here. We’re looking for someone who understands the pace of a service office, takes ownership of customer needs, and follows through.

You’ll help homeowners get the service they need while keeping communication clear between customers, technicians, and our office team.

What You’ll Do

• Turn incoming calls into s