Technical Services Engineer - Medium Voltage Transformer (EE26119)
General Role Description
Perform engineering analysis, diagnostics, and OEM and field service coordination activities for company medium-voltage transformers (MVTs), serving as the technical bridge between engineering, OEM's, engineering, technical and field services, sales, and customers while owning all coordination and technical issues and customer support cases end-to-end to improve transformer reliability, service quality, and lifecycle performance of company MVT's.
Role Accountabilities
· Perform root cause analysis (RCA) on in‑service medium voltage (MV) transformers using electrical, mechanical, and fluid diagnostics
· Conduct statistical analysis and periodic fleet reliability and condition assessments for MV transformers
· Evaluate repair vs. replacement strategies and develop standardized maintenance schedules and procedures for clients based on OEM recommendations and industry best practices
· Define modifications to existing procedures and propose new methods to improve MV transformer reliability, serviceability, and lifecycle performance
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