Technical Services Field Engineer - Solar Inverter (EE26110)

Role Accountabilities

·         Advise clients and Company engineers to resolve issues, as the factory expert for the Company’s solar inverters

·         Analyze client equipment failures using diagnostics tools

·         Provide technical support to clients and other engineers, when not in the field

·         Perform commissioning, installations, quality inspections, and performance testing of photovoltaic inverter systems to meet design performance criteria

·         Troubleshoot, isolate issue, repair and/or replace defective components

·         Report to the factory any errors of deficiencies in hardware, software or system design discovered from consultation with clients and Company engineers. Implement corrective actions outlined in Field Change Notices as assigned

·         Update client relationship management (CRM) tool with appropriate case information to ensure timely and accurate reports

·         Prepare Service Advices and issue to clients and field engineers as