Customer Project Manager*

Company Description

Imagine a place where your contributions lead to real impact. Welcome to TOMRA, where innovation and sustainability are at the core of our mission. From all corners of the world, we transform how we obtain, use, and reuse the planet’s resources. With innovation at our core, we develop and manufacture sensor-based sorting technologies for the global recycling and waste management industry. Our success is reflected in more than 9,000 sorting units installed and a presence in over 100 countries - making TOMRA Recycling a trusted partner for customers around the globe.  

 
At TOMRA, we encourage a culture of purpose, collaboration, and continuous improvement. Our teams are empowered to make a real impact - driven by passion, guided by responsibility, and inspired by innovation we make a shared commitment to sustainability. We believe that diverse perspectives fuel creativity, and we actively cultivate an inclusive workplace where everyone feels valued and heard. 

 

Job Description

 

Shape the Customer Journey in Recycling Projects Across Türkiye, Middle East & Africa
As a Customer Project Manager, you will act as the trusted owner of customer projects, ensuring successful execution from contract handover through project closure. You will work closely with customers and internal stakeholders to ensure projects are delivered on time, within budget, and in line with TOMRA standards. 

What You'll Do

Project Execution and Delivery

• Take ownership of customer projects from contract handover through delivery, installation, commissioning, final acceptance, and successful project closure.

Contract, Scope, and Risk Management

• Review customer requirements, contracts, technical specifications, and project assumptions while proactively identifying risks, dependencies, and potential issues

Customer and Stakeholder Coordination

• Coordinate between customers and cross-functional teams including Sales, Engineering, Supply Chain, Logistics, Service, and external partners

Technical Project Support

• Support the successful execution of recycling projects by providing practical technical guidance on site readiness, installation requirements, plant layouts, and project-related topics

Commercial and Progress Follow-Up

• Monitor project progress, budgets, payment milestones, and cost developments, ensuring timely follow-up and escalation where needed

 

Qualifications

What Makes You Successful

• Experience in Project Management, Project Coordination, Technical Customer Support, Field Service, Plant Operations, Recycling, Machinery, or another industrial environment. 
• A degree in Mechanical, Electrical, Industrial, Environmental, Process, Recycling Engineering, or a related technical discipline is preferred. 
• Strong communication and stakeholder management skills with the ability to work effectively across departments and cultures.
• Technical understanding and ability to interpret engineering drawings 
• Highly organised with a proactive and solution-oriented mindset.
• Comfortable working with ERP systems, CRM tools, and Microsoft Office applications.
• Fluent Turkish and professional English skills
• Willingness to travel approximately 60% across Türkiye and the Middle East & Africa region

 

Additional Information

What We Offer

• Opportunity to work on international projects across Türkiye, the Middle East and Africa
• Company car
• Annual bonus
• Private health insurance
• Meal allowance
• 13th salary
• Hybrid working options
• A collaborative and international work environment

If you enjoy managing complex projects, building strong customer relationships, coordinating multiple stakeholders, and bringing industrial solutions to life, this could be the perfect opportunity for you.

Apply today by submitting your CV in English and a short message explaining what makes you the right fit for this opportunity.

We look forward to hearing from you.
 

*Tomra does not differentiate on the basis of gender, race or ethnicity, religion, color, sexual orientation or identity, disability, age and other protected statuses as given by applicable law. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer.

Most important – it’s a match!