Assistant Compliance and Membership Officer

Our client,the Zambia Institute of Procurement and Supply (ZIPS) - a statutory professional regulatory body established under an Act of Parliament to regulate the practice and conduct of professionals in the procurement and supply chain management profession, is seeking to recruit an Assistant Compliance and Membership Officer who will provide operational and administrative support in the implementation of the Institute’s membership, compliance, professional registration and regulatory functions. The Assistant Compliance and Membership Officer will assist in ensuring that members and regulated practitioners comply with the Institute’s statutory, regulatory and professional requirements, while providing efficient and responsive membership services.

Responsibilities

Working under the supervision of the Compliance and Membership Manager, the specific responsibilities of the Assistant Compliance and Membership Officer shall be:

• Assist in the processing of new membership applications, renewals, and upgrades
• Provide exceptional customer service by promptly and professionally resolving member inquiries via email, phone, and in person
• Support the implementation and monitoring of compliance policies and procedures
• Assist in the issuance of practicing licenses and ensure members are registered in the appropriate membership categories
• Support the Education and Training unit with student registr