Technical Writer Intern
Company overview:
TraceLink is the world’s largest Agentic Business Network, enabling life sciences and healthcare companies to build and manage a scalable digital workforce of governed, no-code AI agents that execute and coordinate mission-critical supply chain operations alongside human teams. Powered by the Integrate-Once™ OPUS platform, TraceLink links more than 300,000 network participants, enabling multi-enterprise processes at global scale.
Founded in 2009 with the simple mission of protecting patients, today Tracelink has 5 global offices, over 800 employees and more than 1700 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT.
Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably.
WHAT’S THE COMPANY?
TraceLink
Amar Madhuban Tech Park
11th floor, Amar Madhuban Tech Park, opp. Audi showroom, Baner, Pune, Maharashtra 411045, India.
TraceLink is the leading global platform company for the life science supply chain, bringing hundreds of thousands of pharmaceutical companies and healthcare organizations closer to their patients on our digital supply network.
WHAT’S THE TEAM?
The TraceLink University team is dedicated to providing comprehensive training and technical documentation resources to enhance user proficiency with TraceLink's solutions. They focus on developing innovative learning programs, and product documentation that empower users to maximize the value of their TraceLink experience.
YOUR OPPORTUNITY
TraceLink is seeking a Technical Writer Intern to join our Technical Communications team. This internship offers an excellent opportunity to gain hands-on experience creating user-focused technical documentation in a collaborative, fast-paced product development environment.
As a Technical Writer Intern, you'll work alongside experienced technical writers, product managers, engineers, UX designers, and other cross-functional teams to create and maintain documentation that helps customers effectively use TraceLink products. You'll learn industry best practices in technical communication, structured authoring, API documentation, and content management while contributing to real product releases.
This position reports to the Manager, Technical Communications, and is part of the Services Organization.
WHAT SKILLS SHOULD I HAVE?
- Interested in technology
- Detail-oriented
- Analytical and likes to solve problems
- Self-motivated; thrives in a fast-paced environment
- Clear communications skills
- Basic understanding of supply chain management
WHAT SKILLS WILL I GAIN?:
Our interns can expect to:
- Learn new software
- We use MadCap Flare, Confluence, JIRA and many other tools for updating product documentation and wikis.
- Hands-on experience creating documentation for enterprise software products.
- Mentorship from experienced technical writers.
- Opportunity to learn industry-standard documentation tools and processes.
- A strong foundation in technical communication and enterprise software documentation.
- Work with team members from around the world
Our team members are in the US, Europe, and India
- Be agile
We create cloud-based products in an agile software environment.
- Learn about the Health Sciences industry
We use our products to validate and test our written content against product functionality.
ESSENTIAL QUALIFICATIONS
- Strong written and verbal communication skills in English.
- Excellent creative abilities.
Please see the Tracelink Privacy Policy for more information on how Tracelink processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise your privacy rights. If you have questions about this privacy notice or need to contact us in connection with your personal data, including any requests to exercise your legal rights referred to at the end of this notice, please contact [email protected].
