Customer Success Analyst

Compensation: Competitive (Financial Services)

About TradingHub

Founded in 2010, TradingHub delivers uniquely intelligent trade surveillance software to world leading financial institutions. Developed by market professionals, our solutions use sophisticated modelling techniques to detect single and cross-product market manipulation.

With a team of over 150 experts worldwide, TradingHub combines global reach with deep markets expertise to help our customers mitigate financial, regulatory, and reputational risk.

The Role

We are seeking a Customer Success Analyst to join our Customer Operations team in Singapore. They are responsible for managing customer support queries, onboarding customers onto our suite of market-leading products and analysing trade data to ensure system requirements are met.

The role will see you working closely with both internal and external stakeholders and is an exciting opportunity for a recent graduate or analyst with initial industry experience to join a fast-growing fintech. In-depth training will be provided to understand the analytics behind our products.

Responsibilities:

• Develop a deep unders