Operations Manager / Supply Manager Middle Easte

Transferz is building the leading global marketplace for ground transportation, connecting travelers, travel brands, and local transfer companies in over 150 countries. With 800+ hubs (airport, seaport, train stations) live and 1,500+ transfer suppliers in our network, we’re scaling fast. Our goal? To be the winner in the first and last mile of travel, globally. 

We’re hiring a Operations Manager (internally: Destination Manager) to join our growing Supply team. You’ll be part of a tight-knit regional pod(team), working hands-on with local transfer suppliers to grow and optimize key hubs.

What You’ll Do:

Run your hubs like a business 

• Own the performance of your assigned hubs. 

• Work closely with your Line Manager and fellow Destination Managers (DM) to share insights, cover each other, and improve the way of working together. 

• Build solid supplier relationships, making sure availability, pricing, and quality stay sharp. 

• Prioritize your time across hubs based on impact, urgency and opportunity, and follow actions through to measurable outcomes.

• Make the call when SLAs aren’t met and escalate when needed. 

·       Understand the local market dynamics of your hubs, including supplier landscape, airport/hub operations, demand patterns, seasonality, and competitor behavior.

·       Partner with internal stakeholders across different departments to achieve company goals.

Use data to make better decisions 

• Use PowerBI, DevRev, and other internal tools daily. 

• Work with our Data team to spot issues early, like fulfillment dips or rising cancellations. 

• Turn insights into action: run experiments, fix inefficiencies, and track what’s working. 

Keep quality tight 

• Monitor trends and service issues across your hubs. 

• Stay ahead of local events and demand spikes. 

• Act fast when things go off track. 

Drive supplier performance 

• Lead structured check-ins with suppliers using real-time data. 

• Track KPIs like service quality, compliance, pricing, and fleet availability. 

• Address supplier underperformance directly, agree corrective actions, follow up on progress, and escalate when standards aren’t met.

• Improve conversion through smart pricing strategies based on demand, competition, and market dynamics. 

What We Offer:

• A full-time position with market-competitive salary;

• €50 monthly well-being budget via Alleo. A full-time position with market-competitive salary and secondary benefits;

• Multinational and casual work environment where you Work with driven peers in an innovative and dynamic environment;

• Join our weekly bootcamp session on Tuesday;

• Quarterly Transferz events, Friday drinks, and our annual Summer & Christmas party to bond with the entire team;

• Daily warm lunches in our buzzing Amsterdam office. 

• A diverse, international team in a high-growth, impact-first company. 

• The energy of a startup, with the foundation of a scaleup. 

Who You Are:

• Preferably experience with Middle East market

• English language mandatory. Arabic or Turkish is a plus.

• Highly organized and dependable, able to manage competing priorities, meet commitments and close the loop on actions.

• 2–5 years of experience in Operations or Supply Chain ideally in a fast-moving environment. 

• Strong with data, structured in your thinking, quick to spot patterns and opportunities. 

• Not afraid to challenge suppliers, or your own team, when needed. 

• Based in Amsterdam or open to relocating. 

Want to join a team where you’ll have real ownership, grow fast, and shape how we scale? Let’s talk.