Product Owner

Transform9 builds conversational AI agents for healthcare providers that handle patient calls, scheduling, routing, and routine requests, helping practices improve access to care and reduce front-office workload. Our product sits at the intersection of healthcare operations and software, supporting practices as they serve patients more efficiently and consistently.

In this role, you will help shape how product ideas move from insight to delivery, working closely with cross-functional partners to turn customer needs and business priorities into meaningful outcomes. You'll play a central role in keeping teams aligned, maintaining momentum, and ensuring the product roadmap reflects real user needs and measurable impact.

Responsibilities

• Own and continuously groom the product backlog for your area(s), writing clear user stories and acceptance criteria
• Partner with engineering and design in sprint planning, stand-ups, and retros to keep delivery on track
• Translate customer feedback, data, and stakeholder input into prioritized requirements
• Define and track success metrics for shipped features; iterate based on results
• Act as the primary point of contact for your product area — answering questions, unblocking the team, and making prioritization calls
• Communicate roadmap, tradeoffs, and status clearly to stakeholders and leadership
• Collaborate with customer-facing teams (sales, support, CS) to surface and in