Account Manager

We are seeking an Account Manager to join our team at Transfr! This is an exciting opportunity to play a critical role in driving customer retention, strengthening partner relationships, and supporting recurring revenue growth across a large portfolio of accounts.

The ideal candidate is a highly organized, results-driven account management professional who thrives in a fast-paced, high-volume environment. You are data-driven, proactive, and passionate about helping customers succeed. You bring strong communication skills, a process-oriented mindset, and the ability to balance scaled outreach with personalized engagement to build lasting customer relationships and drive successful renewals.

As an Account Manager, you will own the end-to-end renewal process for a portfolio of approximately 250 partners, using a tech-touch approach that combines automated outreach with targeted high-impact customer engagement. You will leverage customer health data, manage renewal timelines, maintain accurate forecasts, and identify opportunities for account growth through upsells and multi-year agreements.

As part of a mission-driven organization, you will help ensure our partners continue to see the value of Transfr’s immersive career exploration and training solutions. This role is pivotal in strengthening Transfr’s partner relationships, protecting recurring revenue, and e