Account Manager (Digital Learning Solutions)

Position summary:

The Account Manager will drive new business development, identifying and securing enterprise-level clients across multiple verticals in international markets — from initial prospecting through contract execution. Their focus will be to grow TransPerfect´s Training & Digital Learning solutions through new client acquisition and account expansion.

The role requires a commercially-driven professional capable of engaging C-Level stakeholders in conversations around global growth, workflow modernization, and scalable content and technology solutions.

Position responsibilities:

•  Identify and engage global enterprise prospects

• Generate new business through proactive prospecting, industry networking, digital outreach, and participation in trade events

• Adopt a consultative sales approach from qualification through negotiation and contract execution

• Develop an understanding of client business models and identify and pitch international growth strategies

• Position TransPerfect’s AI-enabled content, technology, and global solutions within broader digital transformation and operational initiatives

• Collaborate with Sales Leadership to structure and close complex, multi-service enterprise agreements

• Serve as a strategic partner for clients, aligning solutions with client needs

• Once onboarded, monitor account performance and proactively identify and drive expansion opportunities through cross-sell and up-selling activities

• Collaborate with Production and Technology teams to support smooth implementations and contribute to client satisfaction

• With the support of Management, define pricing strategies, participate in contractual discussions, and revenue forecasting with Accounting teams

Essential skills & experience required:

• Minimum Bachelor’s Degree or its equivalent

• Superior written and spoken communication skills in English

• Excellent problem solving and analytical skills

• Ability to build, develop, and maintain long-term professional relationships

• Results-oriented and comfortable working in target-driven environments

• Analytical skills

• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)

• Ability to prioritize effectively and manage multiple initiatives in a fast-paced, multicultural environment

Desired skills & experience:

• Experience using CRM and sales intelligence platforms (e.g., Salesforce, Apollo, or similar tools)

• Knowledge of additional languages at professional working proficiency

• Experience in Sales, Business Development, or Strategic Account Management

• Exposure to Digital Learning

• Familiarity with digital ecosystems and AI-enabled solutions

What we value:
We are looking for professionals who:

• Demonstrate initiative and strategic thinking

• Navigate complex, multi-stakeholder environments with confidence

• Combine commercial drive with consultative problem-solving

• Thrive in international, cross-functional teams

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