Commercial Process Consultant

Engagement

• Remote: EU or US East Coast

• Duration: November–March

• Allocation: Approximately 3 days/week

• Total: Approximately 54 days

We are looking for an experienced Commercial Process Consultant to support a global pharmaceutical transformation from Salesforce-based Veeva CRM to Vault CRM. The consultant will translate commercial and field-user needs into consistent global processes, requirements, and business-ready solutions.

Key Responsibilities

• Lead commercial process analysis and engage with global and local market stakeholders.

• Facilitate workshops, gather requirements, challenge local variations, and document agreed exceptions.

• Develop process maps, process narratives, business rules, requirements, and acceptance criteria.

• Support the transition from Veeva CRM to Vault CRM by reviewing capabilities, identifying gaps, and assessing business impacts.

• Review solution demonstrations and clarify requirements with project and platform teams.