Localization Program Manager
Position Overview
We are seeking an experienced and technically minded Localization Program Manager (LPM) to design, establish, and scale an end-to-end global localization operation.
In this role, you will own the operational framework, TMS architecture, vendor execution, and cross-functional alignment necessary to launch new international markets seamlessly. You will serve as the primary bridge between Product, Engineering, Design, Legal/Compliance, and external linguistic partners, ensuring the product and content scale globally without increasing operational drag or costs.
The ideal candidate possesses deep hands-on expertise with CrowdIn Enterprise, direct experience configuring continuous localization (CI/CD) pipelines, and a strong background in defining governance models, SLAs, and terminology strategies in fast-moving product environments.
Key Responsibilities
Program Strategy & Governance
Establish the overarching localization operating model, including program intake, prioritization frameworks, RACI matrices, SLAs, and escalation pathways.
Define and track key program performance indicators (KPIs) covering turnaround times, quality scores, cost efficiency, and release gate readiness.
Author and maintain reusable market-launch playbooks
