Vault CRM Capability Specialist

Engagement

• Remote: EU or US East Coast

• Duration: November–March

• Allocation: Approximately 0.5 day/week

• Additional: 4 hours of remote workshop preparation

We are looking for an experienced Vault CRM Capability Specialist to support a global pharmaceutical CRM transformation. The consultant will assess how existing commercial and medical processes can translate into practical Vault CRM requirements and identify capabilities, dependencies, and potential platform constraints.

Key Responsibilities

• Review Vault CRM capabilities, configuration options, and legacy process exceptions.

• Assess requirements for platform fit and identify dependencies related to content, consent, mobile functionality, access, and integrations.

• Participate in targeted discussions with Veeva and review solution/design demonstrations.

• Support process consultants in developing feasible, business-focused requirements.

• Identify and communicate platform constraints, assumptions, and unknowns.<